Personal data and cookie policy

INTRODUCTION

Perfect Jeans ApS is committed to respecting and protecting your privacy. Our goal is to be aware of what information we collect and how we use and protect your personal information.

The privacy policy below (along with ours terms of trade , other documents referenced in it and our cookie policy) describe how we may collect, use, store and process your personal information.

We sincerely hope you will take the time to read through as we have no other goal than to preserve your privacy. Remember that you can manage your information and protect your privacy at any time by viewing and editing your information on your account or checking what kind of cookies are used when you visit our website.


This privacy policy is for the website www.perfectjeans.dk. Perfectjeans.dk is a website operated by Perfect Jeans ApS (hereinafter referred to as "Perfect Jeans", "us" or "we"), a company registered in Denmark under CVR number 40587438 and has an address at Abildvej 5A, 5700 Svendborg, Denmark.


LEGISLATION AND REGULATIONS

The information we collect, use and process is collected in accordance with:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on data protection ) (Text with EEA relevance)
  • Act no. 502 of 23 May 2018 on supplementary provisions to the Regulation on the protection of natural persons in connection with the processing of personal data and on the free exchange of such data (the Data Protection Act)


    PRINCIPLES

    This policy is based on the following principles:

    • Personal data must be processed legally, fairly and transparently
    • Personal data shall only be collected for specific, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;
    • Personal data must be appropriate, relevant and limited to what is necessary for processing;
    • Personal information must be accurate and, if necessary, kept up to date with the aim of deleting or correcting it immediately.
    • Personal data must be stored in such a way that the data subject can only be identified for as long as is necessary for the processing.
    • Personal data must be processed in a way that ensures the right security
    • Personal data shall not be shared with third parties unless necessary to provide services by agreement.
    • Registered persons must be able to easily exercise their rights.


      WHICH PERSONAL INFORMATION IS COLLECTED?

      Personal information is data that can be used to identify or contact you.

      According to the EU General Data Protection Regulation (GDPR), personal data is defined as: " any information concerning an identified or identifiable natural person ('the data subject'); identifiable natural person means a natural person who can be directly or indirectly identified, in particular by an identifier such as a name, identification number, location data, an online identifier or one or more elements specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; ".

      However, if we collect personal data, we will never collect sensitive personal information about you. The EU General Data Protection Regulation (GDPR) defines sensitive personal data as " racial or ethnic origin, political, religious or philosophical beliefs, trade union affiliation, and processing of genetic data, health information or information on sexual relations or criminal convictions and offenses; "

      When you use our website and / or buy from us, we may collect various information. In any case, we are obliged to ensure that the information we receive and use is suitable for the purposes below.



      A. WHEN CREATING A USER

      INFORMATION WE NEED TO USE PURPOSE
      LEGAL
      Email address To create an account
      For our legitimate interests*:

      Perfect Jeans must provide you with access to content and updates and facilitate the efficient operation of the website

      Full name
      Telephone number
      Payment
      address Delivery address

      To record the information required at checkout in advance

      For the purposes of our legitimate interests*:
      Pre-registering this info will make the purchase process easier

      You do not need to pre-register any of this information
      Visited products and products you have saved
      To manage your account and facilitate the purchase process

      For the purpose of our legitimate interests*:

      To be able to see which products you have visited and wanted, we want to improve your shopping experience
      Order history
      To be able to see your order history
      Execution of the contract between you and Perfect Jeans:
      It is just a simple history showing the purchases you have made
      Information from the Facebook account you link to your Perfect Jeans account
      So you can quickly log in to perfectjeans.com and not have to register your account. To show you products you might like.

      For the purposes of our legitimate interests*:

      So you can use our website and view products you may like



      B. WHEN YOU PLACE AN ORDER

      INFORMATION WE NEED TO USE
      PURPOSE
      LEGAL

      Email address
      Full name
      Telephone number
      Delivery address
      Payment address

      So you can buy and receive your order
      Performance of the contract between you and Perfect Jeans:
      We cannot ship your order if we do not have access to this information

      Email address
      Full name
      Telephone number
      Delivery address
      Payment address

      To prevent and detect fraud

      For the purpose of our legitimate interests*:
      The security of your data is essential to us. It will help us investigate and help prevent security issues and abuse. We have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of personal data

      Phone number
      Email address
      To receive updates about your order via email or SMS
      Performance of the contract between you and Perfect Jeans:
      You cannot know when your order will arrive without updates
      Phone number
      Email address
      To receive marketing communications via email or SMS
      For the purpose of our legitimate interests*:
      After your first purchase, you will start receiving newsletters about our offers if you have chosen that you want this. Don't worry, you can easily unsubscribe at any time
      Email address
      To send you NPS surveys about our services
      Performance of the contract between you and Perfect Jeans:
      Your opinion about your purchases means a lot to us. Our goal is to provide our customers with the best possible service. We can only do this if we know how your experience has been
      Email address
      To notify you of changes to our services
      To comply with our legal obligations and our purposes with our legitimate interests*:
      We need to be able to alert you to changes that affect our legal notices
      Payment details
      To be able to receive your payments and manage refunds and compensation
      The performance of the contract between you and Perfect Jeans:
      We must be sure that we refund the money to the right person
      Payment details
      To prevent and detect fraud
      For the purposes of our legitimate interests*:
      The security of your data is essential to us. It will help us investigate and help prevent security issues and abuse. We have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of personal data



      C. WHEN YOU INTERACT WITH THE WEBSITE

      INFORMATION WE NEED TO USE
      PURPOSE
      LEGAL
      Email address
      To sign up for our newsletters and receive information, news and offers about our products
      Your consent:
      You consent to receive newsletters from us
      Email address
      To be able to inform or remind about a completed task that is still not completed (incomplete orders, abandoned baskets)
      For our legitimate interests*:
      It helps us improve your customer experience
      Information collected when you visit our website.   To provide, update, maintain, improve and protect our website, business and services
      For the purposes of our legitimate interests*:
      The security of your data is essential to us. It will help us investigate and help prevent security issues and abuse, in addition to giving you the best experience possible when using our website. We have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of personal data. In addition, such cookies will help us to improve your shopping experience
      Information collected when you visit our website. 
      To deliver relevant website content and online advertisements
      For the purpose of our legitimate interests*:
      To provide you with customized services, improve your shopping experience and expand our business

       

      D. WHEN YOU CONTACT US

      INFORMATION WE NEED TO USE
       PURPOSE LEGAL
      Name
      Email address
      Telephone number
      Correspondence history
      Order information
      Shipping address
      Payment information
      To contact, communicate with you and handle all inquiries via email, live chat, telephone and social media. In other words: To give you the world's best customer service
      The execution of the contract between you and Perfect Jeans:
      We will always be ready to answer all your questions and any concerns about your orders. If you have not purchased yet, it is in our legitimate interests to collect information to assist you
      ID documentation
      To confirm your identity when you request additional information based on your rights. To be sure you are the owner of the order if you write from a different email than the one registered for the order
      We have a legal obligation to implement technical and organizational measures to ensure a level of security appropriate to the risk of our processing of personal data. We need to be able to identify that it is the right one before we release your information. This ensures that we always only give the personal data to the right person



      E. WHEN YOU PARTICIPATE IN OUR COMPETITIONS / GIVEAWAYS

      INFORMATION WE NEED TO USE PURPOSE  LEGAL
      Contact information such as email address, full name, telephone number, delivery address
      To be able to manage competitions as easily as possible (contact participants, identify participants, deliver prizes)
      Performance of the contract between you and Perfect Jeans:
      If we are not allowed to obtain the information, it is not possible for you to participate or to receive your prize
      Your written answers and information submitted in the competition
      To be able to manage competitions as easily as possible (contact participants, identify participants, deliver prizes)
      Performance of the contract between you and Perfect Jeans:
      If we are not allowed to obtain the information, it is not possible for you to participate or to receive your prize

       


      * When we trust 'legitimate interests', Perfect Jeans will always meet the following requirements:

      • We must process the information for the sake of our legitimate interests or to third parties to whom we provide it;
      • The above interests should balance against your interests. The terms of "legitimate interests" will not be met if the treatment is unjustified because of its detrimental effect on your rights and freedoms or legitimate interests. Perfect Jeans' legitimate interests do not have to be in harmony with the individual's requirements for the condition to be met. However, where there is a serious controversy between competing interests, your legitimate interests will always come first.


      MARKETING COMMUNICATION

      If you buy or give us your e-mail address, you will receive marketing messages via e-mail and / or SMS.

      These marketing announcements are only to warn you of our current and upcoming offers.

      Of course, you can always unsubscribe.

      How do you unsubscribe from marketing communications?

      1. text message
        -By following the instructions at the end of the SMS message
        -By contacting our customer service
      2. NEWSLETTER
        -By clicking on the unsubscribe link at the bottom of the email
        -By contacting our customer service


      USE OF DATA FOR ADVERTISING PURPOSES

      We use data collected during your visit to create banners and advertisements when you visit other third-party websites. These ads are created via pixels and are based on the information we have about you (e.g. Search History) which explains why you will be able to see ads that match items similar to the ones you have checked out on our website.

      All information used to create these ads is pseudonymous and we never use data that clearly identifies you.


      SHARING YOUR INFORMATION

      We never sell your personal information to any third party.

      However, we may share your personal information with companies that are experts in their field who can help us run the website, run our business or help us service you.

      Each of our service providers has been carefully selected according to their ability to handle your personal information. They offer guarantees to implement the technical and organizational measures necessary to meet the requirements of the GDPR and our own.

      We share your personal information in the following cases:

      • To every member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;
      • In the event that we sell or buy any business or assets, data may be passed on to the potential seller or buyer of such business or assets;
      • If we are required to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property or safety of Perfect Jeans, our customers or others. This includes the exchange of information with other companies and organizations for the purpose of fraud protection and credit risk reduction;
      • If we process it on behalf of a customer;
      • To companies for the performance of any contract we enter into with you or them and it helps us to provide our services adequately such as. Payment service providers, freight companies or the warehouse.
      • To other professional companies, advertising agencies and analysts or search engines that help us run, improve and optimize the website or help us store your data.
      • With your express consent.


        TRANSMISSION OF YOUR INFORMATION OUTSIDE THE EUROPEAN ECONOMIC AREA

        When a third-party provider is located outside the European Economic Area, we will always ensure that the transfer of personal data is protected by appropriate security measures, namely the use of standard data protection clauses adopted or approved by the European Commission where the data protection authority does not , which is certified for privacy.



        WHAT ARE YOUR RIGHTS?

        At any time while we are in possession of or processing your personal data, your rights are as follows:

        YOUR RIGHTS HOW WE MAINTAIN YOUR RIGHTS
        Right to be informed
        Our aim is to be as clear as possible about how we use and process your data. You will be able to easily find this Privacy Policy in various places on our website. You can request a pdf. copy of this by contacting us
        Right of access
        You have the right to request a copy of the information we hold about you. Please note that there are intakes from this dish. We may not be able to make all information available to you if, for example, by making the information available to you, we would disclose personal data about another person if. we are legally prevented from disclosing such information or if your request is manifestly unfounded or excessive
        Right to rectification
        You have the right to correct data we hold about you that is inaccurate or incomplete. You will be able to correct/edit the information we have about you in your account settings
        Right to be forgotten
        In certain circumstances (ie if we don't have a legal reason to continue to store your data), you can ask for the data we hold about you to be deleted from our records
        Right to restrict processing
        Under certain conditions, you have the right to restrict the processing of your data
        Right to portability
        You have the right to have the data we hold about you transferred to another organization in a secure manner. This right only applies to personal data that Perfect Jeans holds and must be held by Perfect Jenas upon consent to or performance of a contract. The processing takes place automatically
        Right to object
        You have the right to object to certain forms of processing such as direct marketing. You can unsubscribe from our newsletters at any time, for example by clicking "unsubscribe" at the bottom of our newsletters
        Right to withdraw your consent
        If you have given Perfect Jeans your consent to process your data, you have the right to withdraw your consent at any time
        Right to complain to a Supervisory Authority
        If Perfect Jeans has not responded correctly to your request, you have the right to lodge a complaint with a Supervisory Authority. Perfect Jeans' supervisory authority is the Norwegian Data Protection Authority. You will find their contact information here:
        https://datatilsynet.dk/generelt-om-databestilset/klage-til-datatilsynet/



        IDENTIFICATION IS REQUIRED TO ACCESS WHICH PERSONAL INFORMATION IS STORED

        If you request access to your information, we must take all reasonable steps to verify your identity before we can disclose information. These measures exist only to protect your information and to reduce the risk of identity fraud, theft or unauthorized access to your information.

        We therefore ask you to send us original or certified copies of the following documentation: passport, identity card, birth certificate or driving license. One of the above documents is required to request personal information.

        We will strive to respond within a month. If you wish to exercise any of the above rights, please contact us either via our form or using the contact information below in the "How to Contact Us" section.


        HOW LONG DO WE STORE YOUR INFORMATION?

        We will store your personal data for as long as you have an account and for as long as necessary to comply with our legal obligations, resolve disputes, prevent abuse or enforce our terms of trade.

        When we no longer need your personal information, it will be deleted or anonymized so that you can no longer be identified with it.

        We will probably destroy all financial information once we've used it and no longer need it.


        HOW IS MY PERSONAL DATA SECURED?

        Perfect Jeans will do everything to protect your privacy. We use the latest industry standards and security measures such as SSL / TLS encryption to protect user data and personal information.

        Our goal is to have all appropriate technical and organizational measures in place to ensure a level of security appropriate to the risk of processing and using personal data. We have protection processes in place to ensure the continued confidentiality, integrity, availability and resilience of our or third party processing systems and services as well as the ability to restore availability and access to personal information in a timely manner in the event of a physical or technical incident.

        Your data is always stored in secure environments, and we provide our employees with training on best practices for data protection and require that they enter into a confidentiality agreement.

        You can access and edit personal information when you log in to your account. To log in, you must know your login information (email address and password). There is no way to access personal information without knowing the log in information, therefore no unauthorized parties can access it. We therefore ask you to keep your password secret and not share it with anyone else (not even friends and family). Please let us know immediately if you know or suspect that you have lost your login or that someone else has access to your account.


        LINKS TO OTHER WEBSITES OR TO OUR SOCIAL MEDIA

        Our website or newsletters may at times contain links to and from other websites of our partners, advertisers and affiliates. Please note that this privacy policy only applies to this website. If you visit any of these websites, we therefore suggest that you read their own privacy policies, as we do not hold any responsibility for these policies.


        HOW TO CONTACT US

        If you have any questions about our privacy policy or have any questions about your personal data, please contact us via our contact form or by sending a letter to:
        Privacy Policy, Perfect Jeans ApS
        Abildvej 5A
        5700 Svendborg
        Denmark


        CHANGES TO OUR PRIVACY POLICY

        We keep our privacy policy under regular review. We will update any changes on this page. If significant changes are made, we will contact you directly via email so you can review the changes.
        Feel free to come back regularly to check for changes.


        The privacy policy was made on 12 June 2019.